
	Enhanced Support Website Is Now Live The newly enhanced Elite support site is now live, so you can now take advantage of the exciting new improvements to our internal Customer Relationship Management (CRM) software and systems. All global Elite, ProLaw and Legal Vision customers will see a new look to our support website and will benefit from the following enhanced capabilities: For added security, your customer portal password is now case sensitive. Most passwords were stored with capital letters. Access to the new functionality using your existing login and password Ability to log in using your email address and existing password Portal users will be able to update their contact information and passwords Key contacts will be able to update contact information for their firm Dynamic search and filtering ability Improved up time and built-in disaster recovery capabilities Streamlined workflow A 10 minute overview of the features and functionality is available for viewing at the following link (CLICK HERE to view) or by visiting www.elite.com and navigating to support. These new advancements are designed to provide you with more control and to deliver a faster, easier experience as you interact with the support website. Elite is dedicated to continually finding ways to serve you better, which is why our recent investment in providing an enhanced customer portal is of key importance. We appreciate your business and invite you to begin enjoying the new portal today by going to CustomerPortal.elite.com. For help with usage of the new portal or contact information during business hours, please contact us by dialing: Elite North America 800-354-8337 United Kingdom 0800-0151631 EMEA +44 207 369 7470 Australia 1800 118053 New Zealand 0508 555605 Hong Kong 30021289 Singapore 1800 8232196 Malaysia 1800 884612 ProLaw 888-8PROLAW (888-877-6529) Legal Vision 800-661-4633